PodPick Guide Payment FAQ
Bank transfer, order references, verification and payment support questions.
Payment methods vary by regional retailer. The practical rule is to follow checkout instructions exactly and keep proof of payment.
- Why do some vape retailers use bank transfer?
- Payment processing for regulated products can be limited, so some regional retailers use bank transfer and manual verification.
- What reference should I use for a bank transfer?
- Use the order number exactly as shown at checkout. This helps the retailer match the payment to the correct order.
- Why upload a payment screenshot?
- A screenshot helps support verify amount, timing and reference details while the bank transfer is still processing.
- What if I paid the wrong amount?
- Contact support immediately with the order number, transfer amount and screenshot. The retailer can explain whether a top-up, refund or manual review is needed.
- Are prices usually in local currency?
- Regional stores normally price in the local currency for that market. For Australia pages, expect AUD unless the checkout says otherwise.
- Is checkout secure without card payment?
- HTTPS checkout still matters because your order details are transmitted online. Bank transfer means the retailer should not need to store card numbers.
- Can I cancel before paying?
- Usually yes. If payment has not been sent, contact support with the order number and ask for cancellation if the store requires it.