Safety FAQ

Responsible use, warning signs, battery handling and adult-only guidance.

Safety starts with adult-only use, authentic products, correct storage and respecting the limits of small lithium battery devices.

Who should not use vaping products?
Vaping products are not for minors, non-smokers, people who are pregnant or breastfeeding, or anyone advised by a health professional to avoid nicotine.
What are warning signs of a faulty device?
Stop using a device if it becomes hot, leaks heavily, smells burnt from first use, swells, cracks, or behaves unpredictably.
Can I carry a vape in my pocket?
Yes, but keep it away from keys, coins and sharp objects. For pod hosts, avoid pressing buttons accidentally if the device has a button.
Can I use a wet device?
No. If a device has been soaked or washed, stop using it. Water can damage electronics and battery protection circuits.
Is chain-vaping safe for the coil?
Chain-vaping can overheat the coil and cause burnt taste. Let the wick recover between puffs, especially with thicker or sweeter liquids.
How should I store products around children?
Keep all devices, pods and packaging locked away and out of sight. Nicotine products and batteries should never be accessible to children or pets.
What should I do with a damaged battery device?
Do not charge or use it. Place it away from flammable materials and follow local e-waste or battery disposal guidance.
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